2023.04.04(화) 이후 순차발송
*한정 수량으로 판매되는 상품으로 준비된 재고 소진 시 조기 품절 될 수 있습니다.
*배송 일자가 다른 제품을 한 번에 구매 하실 경우, 배송일이 가장 늦은 상품 기준으로 합배송 되어 발송됩니다. 신중한 구매 부탁드립니다.
*예약특전 증정 종료
Dispatched in order from Apr. 4, 2023 (Tue)
* Supplies are limited in quantity and may run out quickly.
* If you place an order for multiple items with different shipping schedules, your order will be dispatched according to the latest shipping date. Please note before purchase.
* Pre-Order Benefits: Closed
2023.04.04(화) 이후 순차발송
*한정 수량으로 판매되는 상품으로 준비된 재고 소진 시 조기 품절 될 수 있습니다.
*배송 일자가 다른 제품을 한 번에 구매 하실 경우, 배송일이 가장 늦은 상품 기준으로 합배송 되어 발송됩니다. 신중한 구매 부탁드립니다.
*예약특전 증정 종료
Dispatched in order from Apr. 4, 2023 (Tue)
* Supplies are limited in quantity and may run out quickly.
* If you place an order for multiple items with different shipping schedules, your order will be dispatched according to the latest shipping date. Please note before purchase.
* Pre-Order Benefits: Closed
[Product Information] Product: ACRYLIC PHONE GRIP Material: ACRYLIC Size: 4.7 X 6.8 CM Distributor: JYP Three Sixty
[Notice] - Small scratches and imperfections may be detected. This is not a defect. - For printed goods such as photo cards, scratches, nicks, and dents under 5MM and not on the face are not grounds for exchange/return. - Missing components are shipped additionally only if a video that contains the requirements on the packaging sticker is provided. - The image is for reference only. The design, measurements, and material of the actual product may change during the manufacturing process. - This item is limited in quantity. Supplies may run out quickly. - JYP SHOP's items sold by official distributors have a holographic authentication sticker.
[Cautions] - This product is not suitable for ages under 27. - Compensation for defective products is provided according to Fair Trade Commission standards.
The number of albums sold at JYP SHOP applies to CIRCLE Music Chart and HANTEO Music Chart.
[Product Information] Product: ACRYLIC PHONE GRIP Material: ACRYLIC Size: 4.7 X 6.8 CM Distributor: JYP Three Sixty
[Notice] - Small scratches and imperfections may be detected. This is not a defect. - For printed goods such as photo cards, scratches, nicks, and dents under 5MM and not on the face are not grounds for exchange/return. - Missing components are shipped additionally only if a video that contains the requirements on the packaging sticker is provided. - The image is for reference only. The design, measurements, and material of the actual product may change during the manufacturing process. - This item is limited in quantity. Supplies may run out quickly. - JYP SHOP's items sold by official distributors have a holographic authentication sticker.
[Cautions] - This product is not suitable for ages under 27. - Compensation for defective products is provided according to Fair Trade Commission standards.
JYP SHOP is the official online store of JYP ENTERTAINMENT.
All contents on JYP SHOP are protected by copyright law.
Unauthorized reproduction and use are strictly prohibited.
[Product Information] Product: ACRYLIC PHONE GRIP Material: ACRYLIC Size: 4.7 X 6.8 CM Distributor: JYP Three Sixty
[Notice] - Small scratches and imperfections may be detected. This is not a defect. - For printed goods such as photo cards, scratches, nicks, and dents under 5MM and not on the face are not grounds for exchange/return. - Missing components are shipped additionally only if a video that contains the requirements on the packaging sticker is provided. - The image is for reference only. The design, measurements, and material of the actual product may change during the manufacturing process. - This item is limited in quantity. Supplies may run out quickly. - JYP SHOP's items sold by official distributors have a holographic authentication sticker.
[Cautions] - This product is not suitable for ages under 27. - Compensation for defective products is provided according to Fair Trade Commission standards.
Notice on Exchanges and Returns
Exchange and Return Process
Exchange • Return RequestExchange or Return for Change of Mind: Request within 7 days from the delivery completion date.Defective/Missing Items: Request within 90 days from the date of receipt.
1:1 InquiryMembers: Go to [MY] - Customer Center - Submit an inquiry via [1:1 Inquiry]Non-members: Click ' Guest Inquiries' at the bottom of the app/web to submit an inquiry.*Attaching photos or videos can expedite the process.
Determination of DefectsDisposal or collection of the item to be proceeded based on the instructions provided by the Customer Center.
Deliver • RefundExchange: Dispatch of replacement item.Return: Refund processed after the defective item is returned and checked.
Exchange • Return Completed
Shipping Information
For pre-order items, the shipping start date may vary due to the production schedule. Please check the shipping start date before placing an order.
When multiple products are ordered together, items will be shipped sequentially based on the latest shipping date among the products.
Refunds or reshipment are not provided for items incorrectly delivered due to the customer's mistake.
Cautions for Exchanges/Returns
For printed materials (e.g., photo cards), minor dents, scratches, or pressure marks (5mm or less) are not eligible for exchange or return (applies to both front and back sides).
Scratches or damage of OPP, sealed, or any kind of packages which protects the item are not eligible for exchange or return.
Product colors may vary compared to the actual color depending on monitor specifications.
Event gifts or special perks are custom-made products, and thus they may not be eligible for exchange or return.
Please check for product damage before use. Exchange or return requests may be restricted if the product's value is significantly reduced due to consumer use.
Pre-order products, sale items, and items such as CD/LP albums that are marked as non-exchangeable or non-refundable in the product details page, or items the product's value has significantly decreased to the point where resale is difficult due to the passage of time (e.g., removal of product barcode, repairs) are not eligible for return.
There may be additional precautions for specific products, so please check the product information.
For further informaition, please use the 1:1 inquiry for accurate responses.
Payment
Payment Method: Paypal, VISA, MASTER, JCB, AMEX - Payment by credit cards issued in South Korea may be rejected. - Your order can be canceled or pending when it is considered to be paid by stolen credit/debit cards or under a name that doesn’t match the account holder.
Shipping
Method: EMS, DHL Period: 5 to 30 days Destination: Worldwide (destinations where EMS, DHL is available except Japan, China, Macau, and Hong Kong) Cost: International shipping fee
The list of shipping destinations is subject to change. ※ The list of shipping destinations is subject to continuous change due to the Covid-19 pandemic. For more information, please make an inquiry on the Customer Service board. - Shipping may be delayed due to stock availability and warehousing operations. - Delivery takes 5 to 30 business days depending on your destination. - If your order includes made-to-order or pre-order items, your shipment will be dispatched when all items you purchase are prepared. - If the item you purchase is out of stock, you will be notified individually. - Your shipment may not arrive on the scheduled date due to custom clearance or shipping operations. - Customs charges are calculated based on the materials, manufacturing methods, and purposes of imported products. Make an inquiry to your local customs office for more information. - Recipients are responsible for taxes or customs charges levied on the imported product by the local customs office.
Returns & Exchanges
Make a private inquiry to our customer service within 7 days of delivery and include the picture or video of your item to prove the grounds for exchanges/refunds (the whole item or defective part), order number, barcode, reason for returns. * Returns for defective and mis-shipped items are offered when the request is made within 7 days of delivery. * If you need to request an exchange or return for missed items, read through FAQs before you make an inquiry.
[Ineligible for Exchanges/Returns] - Items specified as ‘not refundable’ due to the change of mind (made-to-order/pre-order products)
Pre-order items can be canceled during the pre-order period, but they cannot be canceled once you are notified that cancellation is not accepted. - Exchange/return requests made after the specified period - Items damaged due to customers’ negligence - Items with signs of use - Items returned without any prior request or rejected for returns - Items returned due to the incorrect address, absence, or undirected recipient - Other: items damaged from unboxing, made-to-order items, or ‘non-refundable’ items as specified on the product page
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WORLD SHIPPING
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